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The dynamics of health care are shifting the patient paradigm in dramatic ways. The former patient is now both a consumer and a customer. The mantra of this new consumer is “convenient, fast, simple, and high value.” Their expectations for health care are similar to what they experience in other industries such as transportation, banking, short-stay rental housing, retail

Title : The Patient Paradigm Shifts: Profiling the New Healthcare Consumer
Author : Judy L. Chan
Language : en
Rating :
4.90 out of 5 stars
Type : PDF, ePub, Kindle
Uploaded : Apr 11, 2021

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